Every once in a while, your security system will go into trouble mode. When it does this you will hear a beeping coming from the alarm keypad, and an orange triangle light will appear on the display.
This post will aim to help you diagnose the problem quickly and efficiently so that you can get back to doing the things that you enjoy!
Disarm the system
Check to see if your system is in the armed state. This is shown by a red lock symbol on the keypad display. If it is armed, punch in your access code to disarm the system so that the trouble can be diagnosed.
Press [*] at the keypad
At any keypad connected to the main system, press [*] to have the panel diagnose the trouble for you. The trouble light will flash and the LCD will display the first trouble condition present. Refer to the Trouble Summary below to determine the trouble condition(s) present on the system.
Light [*] Service Required – Press  for more information (By pressing  again the keypad will show you which of the eight possibilities below is causing the trouble condition)
-  Low Battery
-  Bell Circuit
-  General System Trouble
-  General System Tamper
-  Module Supervision
-  RF Jam Detected
-  PC5204 Low Battery
-  PC5204 AC Failure
Light  AC Trouble
Light  Telephone Line Trouble
Light  Failure to Communicate
Light [*] Zone Fault – Press  for more information (By pressing  again the keypad will show you what zone is causing the fault)
Light [*] Zone Tamper – Press  for more information (By pressing  again the keypad will show you what zone is causing the tamper)
Light [*] Wireless Device Low Battery – Press  for more information (By pressing  again the keypad will show you what zone has the low battery)
Light  Loss of Time or Date
NOTE: Pressing [*] will stop the keypad from continuously beeping. However we recommend you contact your service provider to fix the trouble condition as soon as possible.