RControl – Adding Smart Home Functionality to your Home Alarm System


RControl App Picture

Looking to add smart home functionality to your alarm system? At the same time, why not switch to cellular monitoring, the most secure method of transmission between your alarm system and the central monitoring station.


Take advantage of this exclusive BARNES offer for as little as $150+HST installation and monthly rates from as low as $25+HST per month. Call 613-726-6349 to get started!


RControl turns ANY alarm panel into a SMART security system.

Remotely monitor and control your new or existing alarm panel from your smartphone.
Get real-time push and email notifications for important events wherever you go.

NOTE: This application requires M2M Services communicator and a valid account.
For more information ask your local Alarm System Installer or contact us at https://support.m2mservices.com/

Smart features:
• Receive real-time push notifications and emails for events of your choice.
• Monitor current status of your system.
• Look back at activities over time in the events history.
• Know who armed or disarmed the system or which zone was violated.
• Remotely arm or disarm your alarm panel.

App manual can be found here: https://support.m2mservices.com/mobile-app/rcontrol-guide/

For a hands-on live demo, please use the credentials below:
Username: rcdemo
Password: rcdemo
Arm PIN: 0000

More and more people across Canada and the world are choosing to have home security systems installed in their homes and workplaces. If you’ve ever wondered about security installation please read on to learn about how personalized alarm systems can be!

Step 1: Determine what your system will be composed of

You may have already heard that most security systems can do more than just protect against intrusion. Fire detectors, water leaks sensors, sump pit levels switches and even carbon monoxide and natural gas sensors can all be programmed to report to the alarm system control panel. To begin your security installation planning, it is best to have a good idea of what aspects of the home you will be protecting.

Begin by adding up all the doors and windows you would like protected. Motion detection is recommended for covering the staircases and the alarm control panel unit. Glassbreak detection can be added if deemed necessary. Feel free to discuss this with your technician if you are using one as he or she may have some tips for you as well. It is up to YOU to determine the level of coverage for your home or business!

Step 2: Determine if you want to trigger any outputs from the alarm

This is a lesser known feature of alarm panels. There is an “output” (usually at least 2) on the control board that can be used to trigger some kind of output in the home. Typical uses for this are triggering garage door openers, or activating a strobe light when the alarm is tripped.

Step 3: Determine if you want the System to be Monitored by the Central Station

For a monthly fee you can have all the signals reported by your alarm system routed to a “central station,” where operators will follow predetermined procedures in the event of an alarm or life safety condition. Typical action includes calling certain contacts affiliated with the home. If no one can be reached, police or security guards can be sent to investigate.

Usually when purchasing a new alarm system the installation company will provide a discount for signing a monitoring agreement. Home insurance companies also usually give discounts for “monitored” alarm systems.

Step 4: Determine What Path, if any, the Alarm System will use to Communicate with the Central Station

If the security system is monitored, it is important to have a reliable path to communicate with the central station. This can be done by one of 3 ways:

  1. PTSN Telephone Communication
  2. GSM Cellular Communication
  3. IP Internet Based Communication

In terms of cost, the fee for telephone is usually the most cost effective. However the cellular modules are probably the most reliable as they do not depend on any physical wires. Check with your security installation provider to find out what works best for you. If you have a VOIP telephone line, the alarm system may not be able to transmit over it.

Step 5: There’s an App for That!

If you would like control of the system through the use of a remote computer or smartphone app there typically must be certain modules added at the control panel. There are plenty of different apps to choose from, with varying costs from high to none at all. Some popular apps are Connect2Go, Alarm.com and Ultrasync.

If you are in the Ottawa, Ontario area the staff at Barnes Protection Services are always willing to come by for a free quote. Our monitoring rate starts at only $20/month + HST and service is second to none! Write us a message at info@barnesprotection.com or give us a call at (613) 726-6349 to book your free quote.



It is a little known secret that alarm system circuit boards typically have programmable output contacts. This article will discuss some possible uses for these outputs, and how to wire them into the circuit board. The alarm system output is generally called a PGM output.

Step 1: Identify your Programmable Output (PGM)

The first thing to do is make sure your system has at least one programmable output, and to make sure it’s not already in use for something. It’s usually labelled as PGM1 on the circuit board, which stands for programmable output. The PGM output is kind of like an on/off switch. It will trigger whatever device is attached to it depending on what type of output it is programmed to be.

Step 2: Choose what use the Programmable Output will have

This step is up to the homeowner to decide what he or she might want to do with this output. Some common examples are:

  • To trigger a garage door opener
  • To activate a strobe light or LED
  • To activate a relay that turns on household AC lights or appliances
  • To monitor a fire sensor such as a smoke detector or heat detector

It is also important to note the power draw for the selected output. Your alarm system installation manual will detail the power available with each PGM output.

Step 3: Wiring your Programmable Output

This step involves running a wire from the alarm control panel to whatever output device you are controlling. If there is a relay and high voltage involved, remember to follow the Canadian Electrical Code. The alarm side of things is low voltage (Usually 12VDC.) Remember to disconnect all live power sources before beginning any work. You need at least two wires for any PGM circuit. The positive (+) usually goes to auxiliary power and the negative (-) goes to the PGM terminal.

Step 4: Programming the Alarm System for PGM

Now that your output is wired, you must define the output in the alarm panel software. Consult the programming manual from your alarm system for this. Most panels have pre-programmed definitions, such as an output that goes “high” when the alarm system is armed, or “zone followers” that trigger on a certain zone being tripped.

Step 5: Test your Work

Now that the hard part is done, go ahead and test the alarm system and verify that everything works correctly. That’s it! You have successfully added to your alarm system. Keep in mind there are extra boards you can buy that have more PGM outputs on them. With enough PGM’s, you could make it so that your household lights are activated by the alarm system’s motion detectors. The possibilities are endless when you think outside the box.

Smartphone App PGM Control

Some alarm systems have internet modules in them that allow for a smartphone app to control the system. Most of these apps also let you toggle the PGM outputs. This can be quite handy if you need to let someone in the house when away by triggering the garage door opener. Learn more about DSC and smartphone control here.


Contact BARNES PROTECTION SERVICES for any other questions you may have regarding PGM’s, or other alarm related inquiries. If unfamiliar with anything here don’t hesitate to call us to come and do the work for you.

Your security is our priority!

There could be a number of reasons why someone would want to terminate their monitoring agreement with their current home security provider. Perhaps they have had poor service done in the past, feel they are paying too much per month, or are just wanting to make a change. Regardless of their reasons, it is well within their rights as consumers to switch providers or cancel the monitoring services outright.

Cancelling your Security Monitoring Agreement

The first step in cancelling your security monitoring is reviewing the original contract and determining if there is any time remaining in the term and/or if there are any other special conditions involved in terminating the agreement. Some providers also require that you return the security equipment. It is important to understand the terms of the sale before buying an alarm system.

  • Do I own this equipment?
  • Can I switch alarm providers down the road?
  • Is the equipment locked or is it reusable?

Usually the way the contracts work is that when the initial system is put in a contract is signed for usually 3-5 years. The monitoring cost rate shouldn’t fluctuate at all during this time. Once the initial contract is over, it usually goes to a month-to-month kind of situation. This is often when rates tend to increase. Cancelling can usually be done anytime after that point.

Reusing your Security Equipment

It isn’t uncommon to see older alarm equipment (15-20 years) that still works fine today. If you used to have a security system, chances are if you ever want to get one again you could reuse a lot of the existing sensors and wire. Oftentimes running wire is the hardest part of installing a security alarm.

To reuse your system you must know the user code. If you don’t know the code, there is a way for programmers to reset the alarm panel to default settings. However, in some cases this can’t be done if the previous alarm installer has “locked” the board. Locking the board involves putting in a password that any new installer would have to know in order to modify settings in the system.

Even if you don’t know the code, or if the alarm board is locked, it is still a relatively inexpensive fix to get the system going again. Simply remove the control board, which is usually in a metal cabinet somewhere by the electrical panel and phone connections, and swap with a brand new board. Transfer all the wires over from the old board to the new, and you are back in business at default settings.

Proprietary Equipment

Some companies, who will remain nameless, use alarm equipment that is proprietary to them. If you have one of their alarm hubs, then the entire system must be swapped if you want to switch providers. It’s usually only a problem with wireless devices, such as flood sensors and/or tablets. Any sort of hard-wired detectors will still work and can be kept.

It is important to ask when first installing the system whether or not the equipment can be reused! Otherwise, if you are ever unhappy with their service and want to switch, you have to start back at square one.

Barnes Protection Services Inc.

At Barnes we pride ourselves on our low monitoring rates that start at just $20/month. Contact us for a free quote and get access to some services like:

  • Free Instant email notifications for alarms, arms, disarms, troubles, and more
  • Free Recurring weekly or monthly activity logs
  • Fast and affordable service
  • Knowledgeable and friendly staff
  • 24 Hour UL listed security and life safety monitoring

We make your Security our Priority! Call us today at (613) 726-6349

Barnes Protection Services has been monitoring homes and businesses in the Ottawa region for over 30 years. We have a proven track record of helping to keep people and their property safe. Our 6 24-hour monitoring stations throughout Canada are there to ensure that every potential threat is dealt with accordingly.

Alarm Monitoring – Is it Just for Break-ins?

When a customer gets their home or business alarm system monitored there are trained staff analyzing signals from the system continuously. At Barnes Protection Services, we always recommend that the home or business owner monitors as many dangerous conditions as possible. These can include:

  • Break-in & Theft
  • Hold Up Alarm Monitoring
  • Fall Detection
  • Smoke and Fire Detection
  • Water Leak Detection
  • Natural Gas Detection
  • Carbon Monoxide Detection
  • Time & Attendance Management (Openings & Closings)
  • Video Verification of Alarms

As well as other more commercial applications, such as:

  • Elevator Phone Line Monitoring
  • Sprinkler Monitoring
  • Emergency Communicator Monitoring
  • Fire Alarm Monitoring

Supervised or Unsupervised Openings & Closings

Whenever a code is keyed into the alarm the time and date are logged in the event buffer. This is referred to as “Openings & Closings.” By giving every member of the home or business their own personal code, the monitoring station can keep track of who disarmed or armed the system and at what time. Daily, weekly, or monthly logs can be produced and emailed at no extra charge. If you don’t have it already, contact us to set this feature up.

Supervised Openings & Closings” are generally used in businesses where the system SHOULD be armed or disarmed at a certain time everyday. If the signal is not received by a certain time, the monitoring station will take action.

*Usually there is an extra monthly charge for this service.

Auto-Arm and Auto-Disarm

You can program the alarm system to arm and disarm by itself. This way, you will never have to worry about forgetting to disarm it in the morning! Call us today to get this feature set up.

Panic Buttons

There are usually 3 “Panic Buttons” on the alarm system keypad. They must be help down for a few seconds to trigger to lessen the chances of a false alarm. They can also be disabled by our technicians.

FIRE – Sounds the alarm siren and communicates a fire signal to the monitoring station. For commercial accounts, the fire department will be notified immediately.

AMBULANCE – No siren is sounded. Sends a medical panic signal to the monitoring station. Staff can take action such as calling a doctor or dispatching EMS as requested.

POLICE – No siren is sounded. Police are sent immediately. As it is a hold-up signal, the police priority is quite high and the response is fast.

Alarm Monitoring starts at just $20.00/month + HST!

Call BARNES today to learn more at (613) 726-6349.


Barnes Protection Services Inc has been installing and maintaining alarm systems of all different makes and models in Ottawa for over 30 years. Our installations are fast and neat, and we always train our customers on alarm usage to prevent any potential false alarms. Reach out to us for a free quote and we will help design your ideal security system to protect your home from burglary, fire, water damage and more. Our alarm system installers are safe and efficient – get your system installed today!

Wired or Wireless Alarm System Installation?House with smart home security

With today’s advanced technology, we have different options for installation that old security system installers never had. Wireless technology has gotten much more dependable and affordable over the past several years. However, it is important to keep in mind that wireless devices still have batteries, and those must be changed occasionally to continue proper operation.

One golden rule that we like to follow is the following: “If it can be wired, wire it.” If the home is completely finished then that would be a good example of when to use wireless sensors.

Monitored or Self-Monitored Alarm System?

One major question you will need to ask yourself is whether you want to get the alarm professionally monitored. Often times this can affect the price of installation. Like buying a smartphone, signing a monitoring agreement can significantly lower your up front installation costs. It also gives peace of mind that if you are out of town or otherwise indisposed, action will still be taken in an emergency.

Check with your home insurance provider about discounts due to monitored alarm systems. Our alarm system installers will be sure to fill you in on the differences between the two types of systems.

Security Systems – Just for Burglary?

Security systems are not just for burglary! They can monitor all sorts of conditions within your home or business such as:

  • Break-ins & Theft
  • Fire or Smoke Detection
  • Water Detection
  • Natural Gas Detection
  • Carbon Monoxide Detection
  • Temperature Detection
  • Sump Pit Water Level Detection

Monitor all of the above for the same low monthly monitoring rate starting at $20/month + HST.



We have seen how the cost of many different types of electronics are dropping in today’s society. The same is true for security cameras and related equipment. With new technology, the images and recordings produced by security cameras have never been better. This article will try to explain some of the different kinds of security cameras and systems on the market today.

Analog vs Digital Security Cameras

Analog cameras have the video signal run over coaxial wire. These typically have a BNC connector attached to the end. There is a separate wire that is run to power the camera.

Digital, or Network cameras, are run over Ethernet or CAT5 wire. They typically have a RJ45 data plug for termination, which looks a lot like a typical phone connector. They can have a separate wire for power, or sometimes be run over PoE (Power over Ethernet.) If that is the case, only 1 wire is needed for power and video.

In both cases, the cameras are usually connected to a recorder. The recorder can be connected to the network to allow users to view the cameras remotely, via smartphone or PC. Some cameras have built in SD card slots for local storage. Typically they have motion detection built into the camera.

The major difference between these two types of camera are the quality of the images. Although some newer analog cameras are much better than the older ones, they still can’t compare to the digital cameras.

Port-forwarding, which used to have to be done to be able to access the cameras remotely, is no longer needed with some newer digital cameras.

Security Camera Alarm Inputs/Outputs

You camera system can be programmed to record all the time, or to record on motion detection, or to record off specific triggers. These are referred to as alarm inputs. One example might be:

You want to record a video clip whenever a door leading into the home is opened.


You want to record motion in a room, but prefer to use a separate alarm motion detector to reduce false triggers. (Usually the built-in motion within the camera is quite sensitive to changes in light, although they are getting better.)

Having these “alarms” also makes it easier to go back in your recorded video and view events. Rather than searching through hours of video, you can just view the times when there was activity.

The Outputs are used to turn on lights or similar actions when the camera is in “alarm” state.

Security Camera Audio Capability

Some cameras have built-in mics, or the option to connect external mics to the camera. Also the recorder unit usually has audio inputs and outputs. Recordings can be triggered off audio as well.

By adding some speakers, you can effectively carry on 2-way voice through the camera. It is half-duplex communication, meaning you can only listen in OR talk, not both at the same time (like a walkie-talkie.)

Different Security Camera Types

PTZ CamerasPan Tilt Zoom Camera
  • Pan/Tilt/Zoom cameras can be remotely controlled by the user
  • Rotate 360 degrees with a touch of a button
  • Different models available for indoor and outdoor use
Box CamerasBox Camera
  • Box Cameras are usually kept in a housing
  • Different lens types can be used to capture the image required
Dome CamerasDome Camera
  • Dome Cameras are more discreet and usually have a tamper proof cover
  • Indoor and Outdoor models available
Bullet CamerasBullet Camera
  • Bullet Cameras usually have a long slender shape
  • Stylish design
Fisheye CamerasHikvision Fisheye Camera
  • Fisheye Cameras give a complete 360 degree image
  • Usually 1 camera is enough to cover an entire room
Turret CamerasTurret Camera
  • Turret Cameras have turret like shape
  • Their design helps prevent IR blurring
Pinhole CamerasPinhole Camera
  • Pinhole Cameras can be placed in walls so that they’re completely hidden
  • Only a small hole is needed for the camera to capture the image
Covert CamerasSmoke Detector Covert Camera
  • Many different types of Covert Cameras exist
  • These Cameras are designed to not look like Cameras


Different Lens Types for Different Situations

Some lens types are meant for a wide-angle picture to get an overall scene of everything, while other lenses can be used to enlarge a narrower focal point. For example, to capture a license plate of a car a more narrow lens would be needed. It is important to factor in what sort of picture you want for each camera before going ahead with your security camera system. Most cameras offer multiple lens types to offer the most functionality possible.

Barnes Protection Services

We have been installing and servicing cameras in Ottawa, ON and surrounding regions since 1985. Looking to improve your security? Cameras are an effective way to protect yourself and your property. Give us a call to book your free security consultation today!







The Envisalink by Connect2Go

The Envisalink module is an internet communicator that interfaces with your alarm system. Many older alarm panels are compatible with this unit. For this to be installed a wire must be run from your alarm control panel to your home network router. If running a wire is too difficult there are wireless options available.

Once your alarm is online, it can be controlled remotely via desktop PC, tablet or smartphone. It has interactive security capabilities in an all-in-one, intuitive, and easy-to-use interface.

This unit comes with the Connect2Go app, which is quite user-friendly. The components are easy to install and program. The app allows you to:

  • Arm and disarm the system
  • View cameras
  • Change the thermostat
  • Toggle outputs on the alarm system that can be used in conjunction with a relay to turn on lights or garage door openers
  • Receive instant text and email notifications
  • View zone status and activity logs

Vera Smart Home Controller

Adding a Vera controller users can add all sorts of new functionality to the alarm system. Vera lets users create scenes, or “if that then this” situations. By telling the Vera what IP the envisalink is located and by downloading certain alarm plug-ins, your Vera can integrate with your home security system.

It also has geo-fencing capability. This can be useful when creating scenes.

This is super handy. It means you can use your motion sensors to trigger Z-wave devices such as locks and lights. And the best part about the Vera is that there are no monthly fees. Everything is free!

Don’t stop at tying in your alarm system. The Vera also has plugins for various different products, including Nest.

To learn more reach out to us at info@barnesprotection.com, or check out our website at www.barnesprotection.ca


Have you ever wondered about installing your own security system and saving yourself some bucks? Barnes Protection Services aims to make this possible for you! With the all-new UltraSync platform from Interlogix, set-up has never been easier. First off, lets talk about the features of this new security and life-safety platform.


DIY UltraSync – What can I control?


The UltraSync platform gives users total control over a vast array of smart devices within the home. Some of these devices can be:

  • Security sensors – Protect your home from unwanted entry with contact sensors, motion detectors, glassbreaks and more
  • Video cameras – See when the kids get home from your app with our outdoor or indoor cameras
  • Door locks – Unlock controlled doors remotely or give one-time access to a guest
  • Self-Contained Hub – Easy access to security and home control features with panic buttons for immediate dispatch on monitored systems
  • Environmental Sensors – Water leak sensors for fast detection of any broken pipes or leaking toilets
  • Fire Detectors – Smoke and CO detection makes safety a priority
  • Lights – Use pre-set scenes to trigger lighting, or control instantly from your app
  • HVAC – Control your compatible HVAC system through the app for comfort and savings
  • Voice Control – Use Amazon Alexa to control various aspects of the system

Smart. Secure. Efficient.


The UltraSync system and mobile app give you the flexibility and freedom to adjust your security and home systems to match your lifestyle.

It provides complete home protection from the inside out. The system easily incorporates additional security and home safety devices for extra peace of mind.

The mobile app also lets you program and control your home’s lighting and heating schedule. The more efficiently your home systems operate, the more money you save.

Designing your Smart Home


Control – Where will you put the hub? This is basically a keypad and often can be placed on a desk or table somewhere in the living room. It can also be placed completely out of sight. There are also tablets available that are synced to the hub for ease of use. Of course, if you already have a tablet, you could always just load the free app and use your own device.

Security – How many doors do you want to protect? And how many windows? We recommend installing sensors on the basement windows, especially if they are of the sliding type. Do you require motion or glassbreak detection? How about a sensor on the garage door to let you know if it’s open?

Video – Want to add cameras to the system? Outdoor and Indoor types are available. The cameras come with included SD cards for recorded video, so you are always in control of your recordings.

Door locks – How many, if any, doors do you want to be able to remotely control? Certain garage openers can also be tied in to the system. These are especially handy when you want to give someone access to your home from a distance.

Environmental and Fire sensors – Keep in mind that monitored fire and security systems get home insurance savings of up to 15%. We let you decide how many sensors you need. We also have CO sensors, or combination types available.

Lights – How many lights, if any, do you want to be hooked up to the system? Later on, when you are creating scenes, which are certain groups of actions taken by the system, you can tie in the lights for “Sleep time” or “Home from Work time.”

HVAC – Many different brands of smart thermostat are compatible with this system. Call us to find out which ones. Smart HVAC control also comes in handy when creating scenes to safe on energy usage and to maximize comfort.

Voice Control – Amazon Alexa can contol your smart home using your voice. Keep in mind that Alexa can ARM the system but cannot DISARM due to safety concerns.


So you have an idea of what you need. What next?


The next step would be to reach out to us at Barnes Protection Services Inc to get your order together. We will pick up the material and pre-program it for you, so that all you have to do when you get the equipment is to mount your devices on the wall, and plug the hub into power. We are also here to help design the system with you, or to answer any questions you might have regarding this new smart technology!

If you want professional monitoring services please let us know before ordering so we can do the necessary hook-up.

Learn more about this at https://www.interlogix.com/ultrasync-smarthome or view a full list of products https://www.interlogix.com/intrusion/product/ultrasync

Contact us today! We guarantee great pricing on this product and your total satisfaction. Call 1 (613) 726-6349 or e-mail info@barnesprotection.com or use our website at https://barnesprotection.ca/contact-barnes-protection-services-inc/









There are so many different alarm systems, apps andHouse with smart home security providers out there that trying to decide on the ideal security system can be a challenge. This article will demonstrate a cost effective way that allows the monitoring station to monitor your alarm as well as yourself to minimize any potential false alarms.

This method requires the use of the envisalink module from Connect2Go and a hard-wired connection between the alarm panel and router.

Compatible Alarm Panels:

  • DSC PowerSeries (1555, 1555 MX, 1575, 5010 (832), 5020 (864), 1616, 1832, 1864)
  • Honeywell Vista Panels (Vista20P, 21iP, 15P, 10P, 128P, and 250P)

Connect2Go Smart Home Monitoring Features

The envisalink from Connect2Go combined with your alarm system make a good team! Check out what you can do with this new product remotely.

  • Remote Arm (Away & Stay, Quick Arming)/Disarm/Zone Bypass/PGM Control (depending on panel model)
  • Event Logging
  • Receive Alerts by e-mail or SMS.
  • Network Supervision.
  • New Connect2Go App. Works with iPhone, Android, and Blackberry.

Connect2Go Plus Smart Home Monitoring Features

Purchase an unlock credit ($50+HST from Barnes Protection Services Inc.) through your dealer to unlock these features. Great for commercial settings as different user types can be programmed.

  • Turbocharge your experience with Priority Packets for faster command processing and status updates.
  • Manage device from the Mobile Portal… Zone Labels, Partitions,Users,Custom Sequences and PGMs.
  • Create and save custom command sequences for one button command execution.
  • Create and save PGM labels for one button PGM execution.
  • Share access to your system with other users you have authorized.

Remote PGM Control

The alarm panel box, usually downstairs by the electrical panel in most homes, has a physical programmable output. Often overlooked, this output can add even more control to your system. It can be used to trigger a garage door, turn on or off lights in the home, or unlock a door. Additionally you will be able to use this output through the Connect2Go app from anywhere in the world!

If you are interested in this keep in mind there are alarm panels available with up to four of these handy outputs on board.

More Options

Wi-Fi Cameras and Thermostats can also be tied in. We recommend using Foscam cameras and CT-50 Radio Thermostats. This module can sync with up to nine Wi-Fi Cameras and up to 4 Thermostats.

 Smart Home Monitoring –  No Phones Needed!

With Monitoring rates starting as low as $20/month + HST, Barnes Protection Services offers some competitive rates to the security industry. Keep in mind that included in our monitoring charge is our affordable service guarantee.

Another bonus is that no phone line is needed if the envisalink is connected to the internet. Save yourself the added cost of a phone line and keep your insurance company happy with professional smart home monitoring.

Call us today to book your free security consultation!

(613) 726-6349